Statewide after-hours support

Help and support services are available across Victoria outside of business hours for people experiencing family violence, or who need assistance with the care and wellbeing of children and young people.

Statewide, after-hours support services across Victoria

Safe Steps(opens in a new window)

1800 015 188(opens in a new window)
(24 hours a day, 7 days a week)

  • for anyone in Victoria who is experiencing or afraid of family violence
  • web chat support service Monday to Friday 9am until midnight.

1800RESPECT(opens in a new window)

1800 737 732(opens in a new window)
(24 hours a day, 7 days a week)

  • available for free, 24 hours a day, 7 days a week, to support people impacted by domestic, family or sexual violence.

Victims of Crime Helpline

1800 819 817 or text 0427 767 891
(8am to 11pm, 7 days a week)

  • for adult male victims of family violence and victims of violent crime.

Kids Helpline

1800 55 1800
(24 hours a day, 7 days a week)

  • a free, private and confidential, telephone and online counselling service for young people aged between 5 and 25.

Rainbow Door

1800 729 367 or text 0480 017 246
(10am to 5pm, 7 days a week)

  • specialist advice to LGBTIQA+ people and their friends and families.

Child Protection

13 12 78
(5pm to 9am Monday to Friday, 24 hours on weekends and public holidays)

  • for children and young people whose safety is at risk.

Sexual Assault Crisis Line

1800 806 292
(24 hours a day, 7 days a week)

  • for victims of sexual assault.

Men’s Referral Service

1300 766 491
(24 hours a day, 7 days a week)

  • for people at risk of using family violence
  • free, confidential, expert support for men and their family and friends.

MensLine Australia

1300 78 99 78
(24 hours a day, 7 days a week)

  • is a telephone and online counselling service for men with family and relationship concerns.

Yarning SafeNStrong | Victorian Aboriginal Health Service (VAHS)

1800 959 563
(24 hours a day, 7 days a week)

  • is a free, confidential counselling service for Aboriginal and telephone and Torres Strait Islander peoples and their families
  • have a yarn with culturally suitable counsellors about social and emotional wellbeing.

Brother to Brother | Dardi Munwurro

1800 435 799
(24 hours a day, 7 days a week)

  • a free crisis line providing phone support for Aboriginal men to talk about relationship, family violence, parenting and other issues.
  • staffed by Aboriginal men, including Elders, who have a lived experience.

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